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VOLUNTEER FEEDBACK SURVEY

Writer: Martin JenningsMartin Jennings

Here's a survey temple to gather feedback from volunteers of a running race event. This survey is designed to cover various aspects of the event, from the registration process to the overall experience.


Section 1: Personal Information


1) Name (Optional):

2) Email Address (Optional):

3) Age Group:

  • Under 18

  • 18-30

  • 31-50

  • 51+


4) Gender:

  • Male

  • Female

  • Non-binary

  • Prefer not to say

5) How many times have you volunteered at this event before?

  • First time

  • 2-3 times

  • 4-5 times

  • More than 5 times



Section 2: Pre-Event Experience

6) How did you hear about the volunteer opportunity?

  • Event website

  • Social media

  • Email newsletter

  • Friend/Family

  • Other (please specify):

7) How would you rate the volunteer registration process?

  • Very Easy

  • Easy

  • Neutral

  • Difficult

  • Very Difficult

8) Please provide any suggestions for improving the registration process:

  • [Open-ended response]

9) How would you rate the communication from the event organizers prior to the event?

  • Excellent

  • Good

  • Fair

  • Poor

  • Very Poor

10) Was the information provided prior to the event (e.g., schedules, roles, expectations) clear and sufficient?

  • Yes

  • No

  • If no, please explain: [Open-ended response]



Section 3: Event-Day Experience

11) How would you rate the volunteer check-in process on the event day?

  • Excellent

  • Good

  • Fair

  • Poor

  • Very Poor

12) Were you provided with all the necessary materials and information for your role on the event day?

  • Yes

  • No

  • If no, please explain: [Open-ended response]

13) How would you rate the clarity of your role and responsibilities?

  • Very Clear

  • Clear

  • Neutral

  • Unclear

  • Very Unclear

14) Did you feel adequately supported by the event staff during your shift?

  • Yes

  • No

  • If no, please explain: [Open-ended response]

15) Were the facilities (e.g., rest areas, food/drink stations) for volunteers adequate?

  • Yes

  • No

  • If no, please explain: [Open-ended response]



Section 4: Overall Experience

16) How would you rate the overall organization of the event?

  • Excellent

  • Good

  • Fair

  • Poor

  • Very Poor

17) What did you enjoy most about volunteering at this event?

  • [Open-ended response]

18) What did you enjoy least about volunteering at this event?

  • [Open-ended response]

19) Do you have any suggestions for improving the volunteer experience in future events?

  • [Open-ended response]

20) How likely are you to volunteer for this event again?

  • Very Likely

  • Likely

  • Neutral

  • Unlikely

  • Very Unlikely

21) How likely are you to recommend volunteering at this event to others?

  • Very Likely

  • Likely

  • Neutral

  • Unlikely

  • Very Unlikely


Section 5: Additional Comments

22) Do you have any additional comments or feedback you would like to share?

  • [Open-ended response]


Section 6: Volunteer Incentives

23) Were you aware of the incentives offered to volunteers (e.g., t-shirts, free entry to future events)?

  • Yes

  • No

24) If you received any incentives, how satisfied were you with them?

  • Very Satisfied

  • Satisfied

  • Neutral

  • Dissatisfied

  • Very Dissatisfied

  • Not Applicable

25) Do you have any suggestions for future volunteer incentives?

  • [Open-ended response]


Thank you for your feedback!

Your responses are invaluable in helping us improve the volunteer experience for future events. We appreciate your time and effort in providing this feedback.


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